Customer Support & Inquiries

Contact & Support Center

Have questions about bidding, your placement, technical inquiries, or safety? We are here to help.

General Support

Reach our team directly for platform help, link verification, or billing questions.

Report Abuse

Report trademark infringement, malware, scam URLs, or prohibited content.

Secure Payments

Transactions and billing security are powered directly by Dodo Payments.

• Instant receipt confirmation

• 256-bit PCI-DSS compliance

Frequently Asked Questions

How fast does my bid appear on the leaderboard?

Immediately! Once your payment is captured by Dodo Payments, our server marks your bid as paid and Supabase Realtime broadcasts the update to every connected browser live without a refresh.

What is the refund policy?

Because digital visibility is delivered instantaneously upon payment capture, all processed bids are strictly final and non-refundable. Please view our Refund Policy for full details.