Refund & Cancellation Policy
Effective Date: August 2026 • Strict Digital Fulfillment Governance
Instantaneous Digital Delivery: Strict "No Refund" Policy
Due to the immediate digital fulfillment and instantaneous live broadcast of leaderboard placements across our global network, all processed bids and top-ups are strictly final and non-refundable once payment has been captured.
1. Immediate Service Execution
When your payment is confirmed by our Merchant of Record, Dodo Payments:
- Your bid is registered in our authoritative database in real time.
- Your domain, title, and badge are immediately published on the global leaderboard.
- WebSocket events instantly broadcast your ranking position to all concurrent visitors.
Because digital exposure begins the precise second payment is cleared, the advertising service is considered fully rendered upon delivery.
2. Market Mechanics & Competitive Outbidding
Outbids.auction is a live, competitive attention market. If a competing user places a higher bid and overtakes your position (e.g., your listing moves from #1 to #2, or off the top podium), this is a normal, intended dynamic of the open market and does not entitle you to a refund.
You may increase your bid amount at any time by paying the delta difference to reclaim a higher rank.
3. Policy Violations & Content Removal
In accordance with our Terms of Service, any listing found to contain malware, illegal services, scams, phishing, or hate speech will be immediately removed and permanently banned without any refund.
4. Technical Errors & Support Resolution
In the rare event of a technical fulfillment error (e.g., your payment was successfully captured by Dodo Payments, but your listing failed to display due to a network glitch):
Please contact our dedicated support team within 48 hours of payment with your Payment Reference ID and submitted URL: